You can delete any files in this folder unless a backup is currently in operation. If the backup fails, they remain there and will be included in any subsequent backups. This is where ACT! places temp files during the backup process. It's also useful to occasionally check that the "Backup" folder under the database supplemental files folder is empty. Then you can test the restored database, make sure it's ok and delete it again. You can do this with use File | Restore - Select "Restore As" to restore to a different name, folder or on a different machine. It's always good to do regular test restores to ensure the backup is working.
ACT BY SAGE TECHNICAL SUPPORT PC
If backing up with the Scheduler on a PC other than the one hosting the database, but on the same network or backing up from the database host to another PC, you need to change the permissions of the service as per: It's unlikely that the database itself will grow to 4GB with ACT! 2008 and later, you can do the attached files separately if you're hitting this limit. With ACT! 2008 and later, automated maintenance and backups are also available with the non-Premium builds
In ACT! 2005 (7.0) to ACT! 2007 (9.0), only the Premium version can automate this with the Act! Scheduler. See this article to automate backups from the Act! Scheduler: Users should automate the Backups to make sure data isn't lost if it becomes damaged through a PC failure, virus or other problem. The standard function to manually backup the current database from Act! is:
ACT BY SAGE TECHNICAL SUPPORT WINDOWS
The SQL service keeps a lock on the database as soon as Windows starts, even if no-one is logged into ACT! One of the problems we notice is that users are not sure of the different options available to create and maintain proper backups of their Act! data, so I thought it would provide value to list them all here.Īs Act! CRM database uses a SQL engine, it can't be backed up by simply copying the files or by using a normal backup product. GL Computing provides training and technical support to Act! Consultants, resellers and add-on developers around the world. As owner of GL Computing, I have worked with CRM products since 1984 and with Act! since 1987.
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